Customer Support

Unique service for unparalleled results

BirdDogHR is unique in its approach to delivering customer service. We believe that every customer should have access to the support needed to maximize the value of the system. BirdDogHR is also the only talent management provider that has three levels of service that are available to each and every customer. These levels of service provide complete and responsive answers to all of your talent management questions. The result is industry-leading customer satisfaction and retention.

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Customer Care

When you contact us, you’ll speak with one of our employees at our headquarters in Des Moines, Iowa. We have specialists standing by ready to help with password resets or any feature and functionality questions you may have.

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Account Managers

BirdDogHR assigns a dedicated Account Manager to your account that is intimately familiar with your site. This person is “on call” for site administrator(s) and a proactive participant in making sure your company’s talent management initiative runs smoothly.

BirdDogHR customer support is very responsive and helpful.

Kim Steele, National HR Director
The Waldinger Corporation

Customer Success Consultants

Your success is our success. BirdDogHR has the expertise to be your best practices resource regarding all of your talent management initiatives today and in the future.

The customer support from BirdDogHR is outstanding.

Addison Ellis, Recruiter
San Juan Construction