The phrase "Do as I say, not as I do" doesn’t apply in the workplace. Employee performance is a reflection of the executive team and their performance as leaders. If employees are consistently not performing at the level or standard that management expects, it might be time to review the performance of management by asking some targeted questions:
- Have they made the organization’s mission and expectations clear?
- Have they helped employees align their goals alongside the businesses goals?
- Are they giving regular feedback and engaging in two-way communication?
Engaging and motivating employees starts on day one. Expectations and individual goals should be made clear on the first day so there are no misunderstandings later down the road. The organization’s mission should also be made clear on day one, so employees know what they are continually working towards. Without a clear mission, employees can lose direction and their performance can suffer.